A deposit of 50% of the total reservation will be charged at the time of booking. If you cancel your reservation at least 5 days prior your check-in date, you will not be charged and the deposit will be returned to you.  If you cancel your reservation within 5 days prior to your check-in date, or no-show, the deposit charged will not be returned.

We offer various convenient payment options, including credit cards, debit cards, and cash. 

A deposit is required to secure your reservation, with the remaining balance due upon check-in.

The Municipal Accommodation Tax (MAT) is a mandatory 4% fee applied to the total room rate, in addition to HST/GST. This tax is legislated by the City of Niagara Falls.

Is payment required?

Yes. All guests staying in short-term accommodations within the city are required to pay this charge.

To learn more about this requirement and how it supports our community, you can view the official city guidelines here: 

Municipal Accommodation Tax

We locate at 5359 River Road, Niagara Falls, Ontario, Canada, at the intersection of River Road and Eastwood Crescent. The access to our parking lot is on Eastwood Crescent.

Our primary entrance is marked by a prominent RED door facing the parking lot.

Regular Check-in time: 3:00PM

Regular Check-out time: 11:00AM

We offer the convenience of early check-ins if your room is ready, and our friendly staff is more than happy to provide luggage storage if you arrive before your check-in time.

We do offer a late check out at 12:00 PM with additional, which can be booked at the front desk. 

Yes, late check-in is available after 10:00 PM. Please note that arrivals after this time will incur a $50 late check-in fee. 

We understand that delays can happen, so guests are encouraged to call ahead if they anticipate arriving late. Informing us earlier helps us ensure a smooth and convenient after-hours check-in experience. 

We welcome registered service animals to ensure comfort and accessibility for all our guests.  While we appreciate your love for pets, we regret that we are not able to accommodate other pets in our establishment due to health and safety concerns.

For your convenience, we offer complimentary parking for the duration of your stay.  Each room is entitled to one (1) parking space, however due to space limitation and zoning by-laws we regret that no RVs or trailers are allowed on site. 

Yes, a made-to-order breakfast is included everyday for the duration of your stay. Enjoy a delicious complimentary breakfast freshly prepared by our chef Joseph, featuring a full assortment of in-house baked pastries, seasonal fruits, and a variety of hot and cold beverages.

For your convenience, we offer secure high-speed Wi-Fi access throughout the hotel. Enjoy seamless connectivity in all common areas and every room.

We offer a complete assortment of high-quality body lotions, shampoos, conditioners, body washes, etc.

Additionally, we provide toothpicks, Q-tips, toothbrushes, slippers, irons with ironing boards, and an ice bucket. If you require any of these additional items, simply let the front desk know, and we'll be happy to assist you.

In addition to the in-room amenities, we offer complimentary water and hot beverages in the dining area. Please note that additional fees apply for dinner requests and service packages. For more information, feel free to contact the front desk.

Smoking and vaping are prohibited within the hotel. For your convenience, we have a designated smoking area located by our parking lot.

Yes, we locate within walking distance of the Niagara Falls and Clifton Hill, making it a comfortable 10-minute walk to these popular attractions.

Public transportation in Niagara Falls, Ontario is called WEGO, and there is a convenient WEGO bus stop in front of the Bird Kingdom, just one block south of our property (2 mins). Additionally, the GO Transit stop is within walking distance (15 mins) of the hotel, providing easy access to further travel.

You can travel to the Grandview Boutique Hotel by car or public transit as we are close to the highway if travelling by car and close to a bus stop if travelling by public transportation.